FAQ
Your questions, our answers

 

On this page, we have compiled the answers to your questions about
the services we can offer you. Contact us if you cannot find the answer you are looking for and
one of our team members will certainly be able to help you.

 

Shared connections
Optic fiber: no sharing, dedicated fiber
Coax network: shared network
 
SIM data
A SIM card exclusively for Internet.
 
Interactive TV
A solution that allows television viewers to interact with the television programme they are watching.
 
Roaming
Additional costs to your subscription caused by travel abroad.
 
Pro fleet
Free calls between colleagues or between family members.
Wi-Fi access point
Wireless Internet access point

Guarantees
99,96% availability of the optic fiber network over one year
 
Dynamic IP address
A function that allows a server to automatically attribute an IP address to a computer that connects to it. This address is released at the end of the session.

Fixed IP address
An address that allows a client to deliver web services

SIP via Coax
A protocol that allows a telephone service via IP or Internet.